Tag Archive for consumer rights

Federal Court Orders Valve to pay $3 million

On 23 December 2016 the Federal Court ordered Valve Corporation (Valve) to pay penalties totaling $3 million for breaching the Australian Consumer Law. Valve is one of the world’s largest online game retailers and operates the Steam game distribution platform. In March 2016, the Court found that Valve had breached the Australian Consumer Law by…

Something to Remember During the Sales

In 2015-16, Consumer Affairs Victoria was contacted more than 3,600 times regarding refunds and returns, more than 10,000 times about defective goods and more than 400 times about gift cards. Acting Minister for Consumer Affairs Lily D’Ambrosio explained that if you buy or receive a gift that turns out to be faulty you are entitled…

Unwanted Christmas Gifts ….. Know Your Rights!!!

Following the Christmas and Boxing Day sale rush, Victorians are being urged to understand their shopping rights before returning their unwanted presents or purchases. Minister for Consumer Affairs, Gaming and Liquor Regulation Jane Garrett said thousands of gifts would be returned this holiday period but many people were confused about their refund and return rights.…