Australia Post has partnered with Adobe to strengthen its digital capabilities to provide more personalised and seamless experiences for customers. The partnership will accelerate Australia Post’s customer experience transformation by using data and AI to tailor digital interactions, improve how customers engage with services and make operations more efficient. Australia Post Executive General Manager, Enterprise…
Australia Post has commenced the rollout of solar, battery and LED lighting upgrades at 11 operational sites across Queensland, as part of its broader energy efficiency program and decarbonisation strategy. Backed by a multi-million-dollar investment, the program is forecast to deliver carbon savings of more than 1,720 tonnes annually, the equivalent of taking approximately 665…
Australia Post has introduced its cheapest delivery option in its parcel range today – the Extra Small parcel – designed to help small business customers cut costs and compete more effectively in an intensely competitive eCommerce market. Available online and in Post Offices across the country, the Extra Small parcel caters to lightweight items like…
Australians spent a record $69 billion on online goods in the past year2, up 12% from the year prior, as reported in Australia Post’s 2025 Annual eCommerce Report released today. The report exclusively reveals 9.8 million Australian households shopped online in 2024, spending the most at Online Marketplaces (almost $16 billion), Food and Liquor ($13.6…
Australia Post, in partnership with Inside Retail, has revealed the winner of Inside Retail’s Top 50 People in E-Commerce for 2025 as Oz Hair & Beauty Co-Founder and COO, Guy Nappa. This prestigious recognition, now in its tenth year, celebrates the leaders and innovators driving change within the eCommerce sector. This year’s finalists demonstrated a…
Australia Post has revealed its top ten picks for the most popular Valentine’s Day gifts this year
New research by Australia Post declares 2024 as the year of enjoying the simple things in life, with Aussies ranking their top five daily joys
This Christmas, Santa’s switched things up and given Australia Post a special mission – he’s asked for help in making Santa Mail even more magical!
Australia Post is calling on local councils to adopt stricter measures in response to the alarming number of dog-related incidents involving Posties. New data has revealed more than 49 Posties a week have fallen victim to dog-related incidents in the past six months – an average of ten per day – with fears these numbers…
Australia Post is encouraging people to stay ahead of the holiday rush, announcing the all-important last-sending dates for delivery within Australia and overseas to ensure gifts arrive in time for Christmas. For sending to and from most destinations within Australia: People sending to or from Western Australia and the Northern Territory should allow a few…