Okay, a lot of people have probably heard that the ACCC has taken legal action against Amazon. As I understand it part of it has something to do with the introduction of ads on a paid subscription service. That’s wrong and the other paid subscription services shouldn’t adopt similar business practices (I’m not going to…
The ACCC has commenced Federal Court proceedings against Amazon Commercial Services Pty Ltd (Amazon AU) for allegedly breaching the Australian Consumer Law by including unfair contract terms in its Prime subscriptions contracts, and later relying on those terms to introduce advertising to its streaming service, Amazon Prime Video. Between November 2023 and August 2025, Amazon…
Australia Post welcomes the Australian Competition and Consumer Commission’s (ACCC) preliminary view to not object to the proposed price increase for reserved ordinary letter services, including a change in the Basic Postage Rate (BPR) from $1.70 to $1.85. In December 2025, Australia Post lodged a draft Price Notification with the ACCC proposing the increase to…
The ACCC notes that the Federal Budget announcement of a six-month reduction in fuel excise from midnight. Under direction from the Federal Government, the ACCC currently monitors fuel prices, costs and profits and reports on these each quarter. The ACCC can compel refiners, importers, terminal operators, wholesalers, and retailers to provide information relating to fuel…
Editor’s Note – This Media Statement was released Tuesday January 4 2022 The ACCC is aware of the significant public concern about the pricing of rapid antigen tests and is contacting suppliers and monitoring the situation very closely. The ACCC will be examining claims that the current pricing levels of rapid antigen tests are due…
Scamwatch is urging people to be extra vigilant about scams after Australians reported a record $211 million in losses to scams so far this year, an 89 per cent increase compared to the same period last year, according to new data from Scamwatch. The losses, reported between 1 January and 19 September, have already surpassed…
Australians reported a record-breaking $37 million lost to Scamwatch last year for dating and romance scams. Total losses are expected to be much higher and scammers are now using dating apps to lure victims into investment scams. This new technique, called romance baiting, involves scammers meeting people on dating apps and then moving the conversation…
The ACCC welcomes today’s direction from the Australian Government to actively monitor and regularly report on the domestic air travel market, particularly in relation to its competitiveness. The aviation industry globally has been severely impacted by the COVID-19 pandemic, and is a critical industry to Australia. “A strong aviation industry is vital for Australian consumers…
Australians under 25 lost over $5 million to scams in 2019 and reports made from this age group are increasing faster than older generations. In 2019, around 12,000 (7.15 per cent) reports made to Scamwatch were from people under the age of 25, an increase of 11 per cent compared to 2018 figures. Reports from…
Scamwatch is urging tech-savvy daters to be on the lookout for romance scammers this Valentine’s Day as data shows these scams are increasingly happening through social media and dating apps. “Scammers tend to go where people are, and in the dating world that increasingly means on social media and dating apps,” ACCC Deputy Chair Delia…